House Policies

A signed agreement and a twenty-five percent retainer initiate the work. The retainer is non-refundable and is credited against the final invoice.

Design hours are billed monthly. Procurement is billed against deposits and reconciled at delivery. Invoices are due within fifteen days of receipt.

Forecast holds trade accounts with workrooms, showrooms, and manufacturers that are not open to the public. Through them, clients gain access to high-end furnishings at trade pricing they could not obtain on their own — frequently at or below retail even after our rate is applied.

Furniture, fixtures, materials, and décor specified by the studio are procured through Forecast at a merchandising rate applied to the trade (net) price. This rate is a principal way the studio is compensated — for sourcing, vetting, negotiating, expediting, and standing behind everything that enters your home. It is disclosed in your agreement and itemized on every proposal.

The source list, product specifications, and drawings we prepare are proprietary and are furnished on the understanding that procurement runs through the studio. Purchasing specified items directly — or routing them through another party — to avoid the merchandising rate circumvents the basis of our engagement and is an unauthorized use of Forecast's intellectual property under Article 09. Where this occurs, the studio reserves the right to invoice the rate that would have applied, to withdraw warranty, delivery, and installation support for those items, and to end the engagement. We source deliberately; when goods are bought around us we cannot vouch for authenticity, lead time, or recourse when something arrives wrong.

A single point of contact, please — design by committee tends not to end well. Email replies within two business days. Text is reserved for time-sensitive site decisions.

By appointment. We ask for clear access and that the home be in livable order — we are happy to see it lived in. Pets considered; large dogs leashed.

After concept approval, changes are billed at the prevailing hourly rate and may shift the timeline. We will quote the cost of a change before executing it.

Either party may end the engagement in writing. The retainer is non-refundable. Items already ordered or in transit may not be cancelled.

We retain the right to photograph and publish completed projects. Identifying client details — names, addresses, family particulars — are omitted on request.

All drawings, source lists, specifications, mood boards, and renderings are the intellectual property of Forecast Interiors. They are licensed to the client for the agreed project only and may not be reproduced, redistributed, or used to procure goods outside the studio without written consent — see Article 03, Merchandising & Trade Procurement.

Trade pricing, drawings, and the full source list are shared in confidence and are not for redistribution — including to generative AI tools. We extend the same care to anything you share with us.